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We check inquiries by email from 11:00 AM to 5:00 PM, Monday through Friday, excluding Saturdays, Sundays, and holidays.

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Please read and agree to the Privacy Policy before submitting your request.

Privacy Policy

Management of personal information
We have established a system for the appropriate protection and management of personal information and will comply with this system.

Acquisition and Use of Personal Information
When acquiring and using personal information, the Company will clarify the purpose of use for each service and clearly indicate it to customers, and will handle personal information appropriately within the scope necessary to achieve the specified purpose of use.
For details, please refer to the terms of use specified at the time of collecting personal information on the website of each individual service and on other websites operated by our company.

Provision of personal information
We will not provide personal information to any third party other than those to whom the individual has given prior consent under the terms of use, etc.
For details, please refer to the terms of use specified for each individual service and site when collecting personal information.

Safety management of personal information
The personal information entrusted to us by our customers will be managed safely by our service providers using rational, organizational, physical, personal and technical measures, and our shop will handle such information appropriately in accordance with relevant laws and regulations in an effort to prevent unauthorized access to personal data, as well as the loss, falsification or leakage of such information.

Compliance with laws and regulations
We will comply with laws, regulations, national guidelines, and other standards regarding the handling of personal information.

Management of personal information and safety measures
We will ensure the safety and accuracy of personal information by taking appropriate preventive measures against risks such as unauthorized access to personal information, and loss, damage, falsification, and leakage of personal information.
In the unlikely event that a problem does occur, we will endeavor to minimize the damage and promptly implement corrective measures.

Response to complaints and inquiries regarding personal information
We will set up a consultation desk to handle complaints and inquiries from individuals regarding the handling of their personal information and will respond appropriately.

Contact point
Namba Sumisou Building 6F, 1-4-19 Minami Horie, Nishi-ku, Osaka City, Osaka Prefecture
Borderless Inc.

DOLK STATION Customer Support TEL: 06-6616-9466 s@dolk.jp

History

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