DOLKSTATION: Your One-Stop Shop for Dolls and Doll Supplies
This is only possible when the order status is “Confirming Products”.
Since the products we handle are imported, we are unable to accept returns or exchanges for damaged packaging, such as the box.
We sincerely apologize for any inconvenience caused.
We apologize for the inconvenience. Please contact DOLK STATION customer support within 7 days of receiving the product.
We will guide you.
We do not accept returns or exchanges when combining products from different maker or due to compatibility issues.
We sincerely apologize for any inconvenience caused.
We apologize for the inconvenience. Please contact DOLK STATION customer support within 7 days of receiving the product.
We will investigate the cause and take appropriate action.
*Please do not discard the box or other packaging containing your received product.
*Since this is an imported product, we are unable to accept returns or exchanges for damaged packaging, such as the box.
*Please note that we do not accept returns after 7 days from the date of arrival.
For products purchased at our store, we will contact the manufacturer to inquire about maintenance possibilities. Please don't hesitate to reach out to us.
*Please note that in some cases we may be unable to carry out maintenance.
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