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Questions About Product DetailsMembership Services

[This is service for DOLK members who live in Japan only.] You can ask questions about product details by using the "Q&A Board" on the product page.
A dedicated staff member from DOLK STATION will review your questions and respond to you.

[This is service for DOLK members who live in Japan only.] You can ask questions about product details by using the "Q&A Board" on the product page.
A dedicated staff member from DOLK STATION will review your questions and respond to you.

  • Depending on the content of your question, we may need to confirm with the maker, and it may take some time for us to reply.
  • Please note that your question may be posted on the relevant product page.
  • *Depending on the content of your question, we may need to confirm with the manufacturer, and it may take some time for us to respond.
  • *Please note that your question may be posted on the relevant product page.

Answers

We will send the answer to your question to the email address you registered. You can also check the answer in the "Inquiry History" on "Your Account".


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Inquiries are reviewed Monday through Friday from 11:00 AM to 5:00 PM, excluding holidays. Some inquiries may require additional time to address. Privacy Policy

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