DOLKSTATION: Your One-Stop Shop for Dolls and Doll Supplies
[This is service for DOLK members who live in Japan only.] Please note that our contact details will vary depending on the status of your order.
If the order status in "Order History" on "My Page" is "Product Confirmation" or "Awaiting Payment", you can change the shipping address and specified date.
Please contact DOLK STATION customer support and we will guide you through the change procedure.
If the order status in the "Order History" on "Your Account" is "Shipped," DOLK STATION cannot assist you. Please contact Sagawa Express. For smoother inquiries, please use the "Inquiry Number" provided in the shipping completion email.
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Inquiries are reviewed Monday through Friday from 11:00 AM to 5:00 PM, excluding holidays. Some inquiries may require additional time to address. Privacy Policy
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