Non-Returnable and Non-Exchangeable Items
Even if the product is defective, we will not accept returns if it is returned without prior notice or if the following conditions apply:
- Sale items, special price items, lucky bags
- Products that have been received more than 8 days prior, which is marked by the delivery completion date (or the date it was placed in your delivery box)
- Products with tags or labels removed
- Products whose packaging (bags, boxes, etc.) are missing or damaged
- Products that have been used
- Products that have become smelly, dirty, scratched, or otherwise defective while in the customer's possession
- ・Sale items, special price items, lucky bags
- - Products that have been received more than 8 days prior, which is marked by the delivery completion date (or the date it was placed in your delivery box)
- ・Products with tags and labels removed
- ・Products whose packaging (bags, boxes, etc.) are missing or damaged
- ・Products that have been used
- ・Products that have become smelly, dirty, scratched, or otherwise defective while in the customer's possession