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Ordering Pre-order Items

Pre-order items are items that DOLK STATION shares inventory with the maker and orders from the maker when an order is placed. Since all products are manufactured after an order is placed, the delivery time varies depending on the type of product ordered.

  • *We will respond based on the order status at the time you contact us.

When ordering dolls and doll parts

Once we have received your payment, we will place an order with the maker and manufacture the product, which will take 3 to 6 months to complete.
Please note that delivery times may vary depending on the number of orders received by the maker, weather, national holidays, and long holiday periods in each country.

  • You cannot specify a delivery date. You can only specify a delivery time.
  • *You cannot specify the delivery date. You can only specify the delivery time.

When ordering products other than dolls and doll parts (eyes, wigs, clothes, shoes, accessories, etc.)

Once we have confirmed your payment, we will place an order with the maker and manufacture the product, so it will take approximately 1 to 3 months for delivery.
Please note that delivery dates may vary depending on factors such as shortages of materials at the maker, holidays, and long breaks.

  • You cannot specify a delivery date. You can only specify a delivery time.

Once we have confirmed your payment, we will place an order with the maker and manufacture the product, so it will take approximately 1 to 3 months for delivery.
Please note that delivery dates may vary depending on factors such as shortages of materials at the maker, holidays, and long breaks.

  • *You cannot specify the delivery date. You can only specify the delivery time.

Shipping time

If you order multiple pre-order items, your order will be shipped once all items are in stock.


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Inquiries are reviewed Monday through Friday from 11:00 AM to 5:00 PM, excluding holidays. Some inquiries may require additional time to address. Privacy Policy

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