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Forgot ID or PasswordMembership Services

[This is service for DOLK members who live in Japan only.]  If you have forgotten your registered member ID or password, you can reset your password by applying for "Confirm ID and Password."
Please note that we cannot answer any inquiries about registration information made by phone or email.



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Inquiries are reviewed Monday through Friday from 11:00 AM to 5:00 PM, excluding holidays. Some inquiries may require additional time to address. Privacy Policy

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